
We got this message the yesterday but didn't have time to share it with you.
It's a message from one of our Extended Family and we felt it important to pass his message on... It's serious stuff people...
From Reptile Red
TO ALL MY REPTILE FAMILY AND FRIENDS! PLEASE SHARE IF YOU AGREE!
I know I have dealers in my circle but hope you understand what I am saying...
On Sunday I went to:
250 Pencader Plaza
Newark, DE 19713
USA
tel: 302-733-0740
The employee/manager on Sunday June 17th stated to me and my children that an advertised adult Beared Dragon was $79.95 but was willing to sell it at $50.00. I told him I would be back today to get it.
Upon my arrival I stated to an employee that I was quoted $50 for the Dragon. She called the manager to verify. He stated that was impossible and could not sell me the dragon for that price. I stated since I was quoted by the employee and I also purchased a Large Iguana that day for $50. That he should honor his price by the acting manager. He said that the employee was not authorised to make such discounts (but made the deal of selling me the iguana from $79.00 to $50.00)
What he would do is call the employee and confirm the transaction. Upon returning he stated that the employee said he made no statement/transaction with anyone.
I HATE TO BE CALLED A LIAR, MY CHILDREN WERE PRESENT, HEARD EVERYTHING AND WERE EXPECTING TO GET THE DRAGON TODAY.
I walked out irrateted and stated you have not heard the last of me!
The reason I write this is to show the unity the reptile community has and hope no one has the same experience. I shop there regularly and did not expect this treatment. I try to give my business to local merchants but will have a better experience with reputable dealers.
Again this happened at Pet Kare II, 250 Pencader Plaza, Newark, DE 19713, USA but it could happen to you anywhere!
- END -
We agree with you Red! And we're backing you all the way. It's the only way to show these people. Bogus quotes and bad customer service, people need to be aware of these things.
We hope you have managed to find another from a REPUTABLE DEALER unlike this store and that your kids are reptiling it up.
Has anyone else come across any reptile shops that they'd rather not step foot in again? We'd love to know and tell the world your story! Remember this happened in the USA and it's made it's way to the UK already! Let's get these shops treating people right and just!
YOU ROCK RED!